Comments on: RIMM Blackberry breaks Google MAIL Messages Integration

By: Q

Mon, 28 Jun 2010 23:09:19 +0000

This has helped me a GREAT deal! I thought my phone was “broken” and or I had done some setting that couldn’t be reversed.

Thank you so much and I hope the RIM and/or Gmail Team see this and help do an update that will allow the “All Mail” to be shown instead of only the “inbox” on the blackberry.

Thank you again!

By: nfl store

nfl store — Fri, 30 Apr 2010 08:28:11 +0000

There are always some problems with it,I can’t fix it.So I think I will select some other types.

By: donkey

donkey — Thu, 22 Apr 2010 14:12:57 +0000

I experienced this problem and it’s been driving me crazy! I use filters to keep a lot of junk off my blackberry; when I had to set up my account on a new phone I started getting a ton of junk that I didn’t want to see.

When’s that 4g iphone coming out again?

By: Darius

Darius — Wed, 03 Mar 2010 12:34:43 +0000

Also, some people purposefully exclude “All Mail” from IMAP access using the Google Labs “Advanced IMAP Controls” because that folder is undesirable to many IMAP clients. Most notably, Apple Mail users routinely disable access to “All Mail” to avoid dupe emails.

Here’s the mail pushed to your BlackBerry about one to ten minutes after setting up a Gmail or Google Apps email account where “All Mail” is disabled for IMAP or if the account is localized in any language outside of English that illustrates the issue of not having a label called “All Mail”:

From: donotreply@blackberry.com
Subject: Action required. Update settings for

Your email messages are not being delivered to your BlackBerry(R) device. To receive your email messages, turn on the IMAP setting for All Mail in your account.

After you turn on the IMAP setting for All Mail, you must validate your account on your BlackBerry device.

1. Click the Setup folder (if available), then click the Email Settings or Setup Internet Email* icon.
2. Click Email Accounts.
3. Validate your email account.

The other email accounts on your BlackBerry device are not affected.

BlackBerry(R) Internet Service

* Note that some BlackBerry devices and some themes may have different icons or menus than those mentioned.

– Automatically generated email: Do Not Reply to this email –

By: Darius

Darius — Wed, 03 Mar 2010 12:21:27 +0000

The issue is actually worse…

Google Mail localizes their labels, since “All Mail” is in English, if you change your language settings, BIS *stops working*. For example, if you set it to French, your “All Mail” label is called “Tous les messages”, or in Spanish it’s “Todos”, or in Lithuanian it’s “Visi laiškai”.

Please, RIM, go back to using standards-based INBOX for delivery of email for Google Mail.

I suspect that the special GMAIL plugin works the same way for Starred and Spam messages, where it may not work with non-English Google accounts because those labels are localized.

By: Kristy

Kristy — Tue, 02 Mar 2010 19:09:35 +0000

I have been having this problem too (messages that skip my GMail Inbox showing up in my BB Messages Inbox). I thought I was going crazy because I couldn’t find anyone else who seemed to be having this problem in my Google search attempts. I’ll have to give this a try and see if it works for me. Thanks!

But perhaps I’ll also log a case with RIMM.

By: Johnny

Johnny — Tue, 23 Feb 2010 20:45:27 +0000

Looks like RIMM still does not want to acknowledge that they messed up the IMAP calls to Google Mail. My case with RIMM is still open and they have no updates on it, which means they are ignoring it. =(

By: Tanya

Tanya — Tue, 23 Feb 2010 20:35:34 +0000

Thanks so much for this workaround. I spent a couple of days with AT&T & got nowhere.

The only difference in my experience was that it didn’t let me enter the blank password. So I gave it a non-gmail address (non yahoo or gmail or whatever else it has an enhancement for), then had to select the “choose my own settings” option on two different pages.

So far so good! Thanks again!